Dementia Care Home

Vishram Ghar Residential Care Home

120 Armadale Drive, Leicester, Leicestershire, LE5 1HF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds44
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2018-12-29

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Relatives describe how their loved ones are treated with real dignity here. Staff know the importance of helping with daily routines while keeping everyone's independence and self-respect intact. There's a programme of activities to keep days interesting, and families feel welcome whenever they visit.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-12-29

  • Is this home safe?

    Requires improvement
    The Safety domain is rated Requires Improvement at the most recent full inspection in November 2020, and this has not changed since the July 2023 monitoring review. The published report does not set out the specific reasons for this rating in the text available. No new evidence of serious safety failures has been flagged since 2020, but the rating has not been lifted either. The home has 44 beds and cares for people with a range of complex needs including dementia and mental health conditions, which makes staffing levels and night cover particularly important.
    Verified by inspector
  • Is the care effective?

    Good
    Inspectors rated Effective as Good at the November 2020 inspection. The home's range of specialisms, covering dementia, mental health conditions, and physical disabilities across both older and younger adults, suggests a care model that needs to handle varied and complex needs. The published report text does not provide specific observations about care planning, dementia training, medication management, or GP access. The monitoring review in July 2023 did not identify concerns in this domain.
    Verified by inspector
  • Is this home caring?

    Good
    Inspectors rated Caring as Good at the November 2020 inspection. The published report text does not include direct observations of staff interactions, quotes from residents or relatives, or specific examples of dignity and respect in practice. The home's specialism in dementia and mental health conditions implies that staff require particular skill in non-verbal communication and person-centred approaches, though no detail on this is recorded in the available findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Inspectors rated Responsive as Good at the November 2020 inspection. The published report text does not include specific observations about activity programmes, one-to-one engagement, or how the home responds to individual preferences and cultural backgrounds. Vishram Ghar's name and its location in Leicester suggest it may have a particular focus on South Asian communities, which could be a meaningful strength for families looking for culturally specific care, though this is not confirmed in the inspection findings.
    Verified by inspector
  • Is the home well-led?

    Good
    Inspectors rated Well-led as Good at the November 2020 inspection, and the monitoring review in July 2023 found no reason to reassess this. A registered manager (Mrs Leonie Michelle Emery) and a nominated individual (Mr Mahesh Pattani) are named in the registration records, indicating a defined leadership structure. The improvement from Requires Improvement to Good overall reflects a positive trajectory in leadership. The published report does not include specific observations about management visibility, staff culture, or how the home handles complaints and incidents.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Vishram Ghar supports younger adults under 65 as well as older residents, with experience caring for people with physical disabilities and mental health conditions. They also provide specialist dementia care. For residents living with dementia, the team understands the importance of consistent routines and familiar faces. Staff take time to learn what works best for each person, helping them feel secure and comfortable. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Vishram Ghar holds an overall Good rating, but the Safety domain remains at Requires Improvement and the inspection report contains very limited specific detail across all areas. Scores reflect what the published findings actually evidence, not what the home may offer in practice.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Relatives describe how their loved ones are treated with real dignity here. Staff know the importance of helping with daily routines while keeping everyone's independence and self-respect intact. There's a programme of activities to keep days interesting, and families feel welcome whenever they visit.

Lens 02

What inspectors have recorded

Staff here really stand out for their friendliness and dedication. They're open to family concerns and happy to chat about how residents are doing. Phone lines can sometimes be slow to answer, but once you get through, the team are helpful and reassuring.

Lens 03

How it sits against good practice

It's the people who make this place special — staff who genuinely care about making each day better for residents.

DCC Recommendation

Worth a visit

Vishram Ghar, at 120 Armadale Drive in Leicester, was rated Good overall at its last full inspection in November 2020, published December 2020. This is a meaningful improvement from a previous Requires Improvement rating, and inspectors found enough confidence in the Effective, Caring, Responsive, and Well-led domains to award Good in each. The home specialises in care for older adults, people under 65, people with dementia, people with mental health conditions, and people with physical disabilities, which makes it a potentially strong match if your parent has complex or culturally specific needs. A monitoring review in July 2023 found no new concerns requiring a reassessment. However, the Safety domain has remained at Requires Improvement, and the published inspection report contains very limited specific detail: no direct observations, no resident or family quotes, and no description of what daily life actually looks like here. The family score of 62 reflects that gap honestly. Before making a decision, visit in person and ask to see last week's actual staffing rota, particularly for night shifts. Ask what changed between the previous Requires Improvement rating and now, and what is still being worked on in the Safety domain. The home's multicultural specialism may be a significant strength worth exploring directly with the manager.

The three questions to ask when you visit

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In Their Own Words

How Vishram Ghar Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Vishram Ghar Residential Care Home says about itself

Where caring staff make all the difference in Leicester

Vishram Ghar – Expert Care in Leicester

When you're looking for somewhere that puts people first, Vishram Ghar in Leicester shows what dedicated care really means. Families talk about staff who genuinely care, who take time to know each resident, and who keep everyone feeling valued and comfortable. It's the kind of place where the warmth of the people matters more than anything else.

Care & specialisms

Who they care for

    Vishram Ghar supports younger adults under 65 as well as older residents, with experience caring for people with physical disabilities and mental health conditions. They also provide specialist dementia care.

    How they describe their dementia care

    For residents living with dementia, the team understands the importance of consistent routines and familiar faces. Staff take time to learn what works best for each person, helping them feel secure and comfortable.

    “It's the people who make this place special — staff who genuinely care about making each day better for residents.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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